Refund policy

We do not accept returns or issue refunds unless an item is defective or an error was made on our part.

If you believe your order arrived damaged, defective, or incorrect due to an error on our part, please email us at hello@cyclesalve.com within 14 days of delivery. Please include your order number and a clear photo of the issue so we can help make it right.

For orders that are lost, stolen, or damaged during shipping, please contact the shipping carrier directly to file a claim. We are not responsible for packages that are lost, stolen, or damaged after they have been shipped.

Thank you for understanding and for supporting our small business!